Welcome to Pinnacle Support Services
Founded in Mandurah, Western Australia, Pinnacle Support Services is dedicated to empowering individuals through tailored support and guidance.
We specialise in:
Community Access Supports
Domestic Assistance
Travel
Counselling
Support Coordination
Psycho-Social Recovery Coaching
Consulting services Help participants navigate their plans, access the right services, and achieve their goals.
At Pinnacle Support Services, we believe in individualised care.
Working closely with participants and their Families as well as Carers our aim is to maximise their independence, well-being, and quality of life.
Our experienced team is committed to advocacy, empowerment, and holistic support.
At Pinnacle Supports our focus is ensuring every client receives the assistance they need to thrive.
Let us help you take control of your NDIS journey with compassionate and professional support.
Meet our Founders and Directors
Charlene Pinfold has dedicated her career to supporting people with disabilities to live independently, confidently, and with dignity.
As a family-run business, Charlene’s vision is to create a supportive environment for both clients and staff alongside her Husband Craig
After years of working within the industry, Charlene noticed that many organisations had begun to lose touch with what truly matters — a person-centred approach that values every individual’s choices, goals, and story.
Driven by her compassion and belief that care should always come from the heart, Charlene founded Pinnacle Support Services alongside her husband to bring genuine connection, trust, and respect back to disability support.
where everyone feels heard, valued, and empowered.
Our mission is simple:
“To ensure every person we support feels seen, respected, and in control of their journey.”
Pinnacle Support Services offer
Community Access, Domestic assistance , Transport and Group activities
Explore more of what we offer
Support Coordination
A Support Coordinator helps NDIS participants navigate their plans, connect with services, and build independence. They assist with plan implementation, liaise with providers, manage funding, and ensure participants get the most out of their supports. Their goal is to empower individuals by providing guidance, problem-solving, and advocacy.
Psycho-Social Recovery Coaching
A Psychosocial Recovery Coach supports individuals with psychosocial disabilities by helping them build resilience, manage challenges, and achieve their goals. They provide coaching, connect clients with services, and empower them to take control of their recovery journey.
Counselling and consulting of NDIS Plans
A Personalised Counselling Service provides tailored emotional and mental health support, helping individuals navigate life’s challenges. For NDIS participants, it includes guidance on utilizing their plan effectively, connecting with appropriate services, and building strategies for personal growth and well-being.
Join the team
We are always looking for amazing Support workers to join our company.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!